Trust & Safety

Verified once. Accountable always.

Every contractor on CraftBid passes a manual review before they can place a single bid. Here's exactly how that works — and how homeowners are protected once a project starts.

How we verify contractors

01

Document check

Trade license, VAT registration, and public liability insurance are reviewed before an account is approved.

02

Portfolio review

At least five completed projects with photos and descriptions are required to demonstrate real, finished work.

03

Reference checks

Two past clients are contacted directly to confirm the quality and reliability of the contractor's work.

04

Ongoing monitoring

Verification is re-checked annually, and any homeowner-reported issue triggers an immediate review.

Your protection

Secure payments

Payments are processed through Stripe with milestone-based release, so funds only move as work is completed and approved.

Dispute resolution

If something goes wrong, our arbitration team reviews the case and responds within two business days.

Insurance verification

Every approved contractor holds valid public liability insurance, checked directly with the issuer before approval.

Ready to see it in action?

Post a project for free, or apply as a verified contractor and start bidding on real work.